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Terms of Service

Version 2.0 — Effective Date: February 10, 2026

We are Catchy Yazılım Limited Şirketi (together with our affiliates and licensors, "Catchy Yazılım Parties"). These Terms of Service ("Terms") define your and our rights and obligations under a legally binding contract. Please read these Terms carefully.

IMPORTANT NOTICE ABOUT ARBITRATION.
IF YOU ARE LOCATED IN A JURISDICTION THAT RECOGNIZES MANDATORY ARBITRATION PROVISIONS, THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER, THAT AFFECTS YOUR RIGHTS. YOU MAY OPT OUT AS PROVIDED IN SECTION 13(C)(iii).

1. Terms and Binding Effect

By clicking to accept these Terms or by using any of our websites, applications, mobile games, or online services (collectively, our "Services"), you agree to be bound by these Terms. "Services" includes any part thereof.

We may modify these Terms at any time; we'll post changes at https://catchy.games/catchy-terms-of-services. Continued use after posting constitutes acceptance of the updated Terms. These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Catchy Yazılım Limited Şirketi regarding these Services.

2. Privacy

See our Privacy Policy for details on what data we collect, how we use it, and your choices. You consent to our data practices as described there.

3. Age of Users

Under 13: Not allowed to use our Services.

Ages 13–17 ("Teenaged Minors"): May use only with parent or guardian permission. A parent/guardian must:

  1. review these Terms
  2. supervise use
  3. set appropriate time limits
  4. ensure compliance
  5. be legally responsible for the teen's actions

4. Your Obligations

You agree not to:

5. Virtual Items

We may offer "Virtual Items" (in-game currencies, items, etc.) for personal, non-commercial use. Virtual Items have no real-world value; we may modify or revoke them at any time without liability.

You receive a limited, non-transferable, revocable license to use them only as permitted. You may not transfer, resell, or trade Virtual Items for real-world money. Any attempt will result in suspension or termination.

You agree not to claim any ownership or monetary value in Virtual Items.

6. Intellectual Property

All rights in our Services (code, artwork, characters, trademarks, branding, server software, etc.) belong to or are licensed by Catchy Yazılım Limited Şirketi. You acknowledge you have no property rights in the Services or Virtual Items.

7. Fees, Refunds, and Returns

All payments for Services (including Virtual Items) are non-refundable except at our sole discretion or as required by law. You remain liable for all charges made through your account or app marketplace.

If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, "EEA+"), you have certain statutory withdrawal rights. See Section 18 and Appendix 1 for details.

Subscriptions

If you purchase a recurring subscription:

8. User Content

"User Content" is any content you upload or transmit. You must own or control rights to it. You grant Catchy Yazılım Parties an irrevocable, worldwide, royalty-free license to use, reproduce, adapt, publish, and distribute your User Content in any format, subject to your applicable data protection rights.

We may remove any User Content at our discretion.

9. Limited Permission to Use Our Services

Subject to your compliance with these Terms, we grant you a conditional, non-exclusive, non-transferable, revocable license to use our Services for personal entertainment only.

10. Copyright Infringement

If you believe any content infringes your copyright, notify us using the contact details in Section 16 and include:

11. Disclaimers; Limitations of Liability; and Related Provisions

Because the laws of the European Economic Area ("EEA"), United Kingdom and Switzerland (collectively, "EEA+") differ from other jurisdictions, this Section contains two subsections.

A. If you are located in the EEA+

Liability for Loss or Damage
Provided that we have acted with professional diligence, we do not take responsibility for loss or damage unless it is: (1) Caused by our breach of these Terms; or (2) Reasonably foreseeable at the time of entering into these Terms.

Nothing excludes liability for death, personal injury, fraud, or other non-excludable liability.

Investigation and Suspension
We may investigate suspected breaches and suspend access where reasonably necessary and lawful. If we suspect that you have breached these Terms, we may investigate. While we do so, we may suspend your access to our Services, acting reasonably and objectively depending on the seriousness of the suspected breach and only to the extent permitted by applicable law.

We might then decide to temporarily suspend or permanently terminate your access to our Services if: (1) we determine, acting reasonably and objectively, and in accordance with applicable law, that you are in material or repeated breach of these Terms; (2) we have objective grounds to reasonably believe that you are about to seriously breach these Terms; (3) we are legally required to do so; or (4) we have objective grounds to reasonably believe that it is required in response to dealing with a serious technical or security issue.

If you think we have made a mistake in suspending or terminating your access to our Services, you can appeal our decision by notifying us at the postal address at Section 16 below and we will review our decision and decide again.

Statutory Withdrawal Right
EEA+ users have a 14-day withdrawal right. See Appendix 1 for instructions on how to exercise this right, the consequences of exercising this right, and a model form that you can use.

However, if you would like to withdraw from your contract, we encourage you to use the relevant processes that are provided to you by the app store of your choice. This is typically the easiest and most efficient way to process your request.

If you still would like to contact us with your request, we will look into it in line with your statutory rights and reach out to the relevant app stores if necessary.

Warranty of Conformity
Services may be covered by Directive EU/770/2019. We will regularly inform you of and provide software updates, including security updates, that are necessary to keep our Services in conformity with these Terms or any applicable laws. We strongly recommend that you immediately implement any update we provide. Failure to do so may affect the full operation of our Services.

In the event you identify or experience any non-conformity, please notify us via Section 16. We will review your complaint of non-conformity and do our best to bring our Services back into conformity within a reasonable time from the time you informed us about the lack of conformity, free of charge. If we are unable to bring our Services into conformity within a reasonable time, we will inform you and you will be free to decide to terminate these Terms and suspend any use of our Services.

B. If you are located outside of the EEA+

No Warranties or Conditions
Services are provided "AS IS" and "AS AVAILABLE." All warranties are disclaimed to the maximum extent permitted by law.

Limitation of Liability
We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business interruption. Liability is limited to the amount you paid for Virtual Items in the last 12 months.

Access at Our Discretion
We may suspend or terminate access at our discretion.

Defense and Indemnification
You agree to defend and indemnify Catchy Yazılım Parties against third-party claims arising from your use of the Services or breach of these Terms.

Exception
Nothing excludes liability for gross negligence or willful misconduct where legally prohibited.

12. Trademark

Unauthorized use of our or our licensors' trademarks (including "Catchy Yazılım", "CivRise", "Digs", and "Blast to Merge") is strictly prohibited.

13. Dispute Resolution and Governing Law

Because the laws of the EEA+ are different from some other laws, this Section includes one subsection that applies only if you reside in the EEA+ (Subsection 13(a) below) and one subsection that applies only if you reside outside the EEA+ (Subsection 13(b)).

A. If you reside in the EEA+

These Terms and any disputes concerning these Terms or our Services shall be governed by and construed in accordance with the laws of the country in which you reside. We do not participate in alternative dispute resolution before an alternative consumer dispute resolution entity unless required by law.

B. If you reside outside the EEA+

(A) Governing Law
These Terms are governed by the laws of Türkiye, except where prohibited by local law.

(B) Forum Selection if Arbitration Provision Does Not Apply
All disputes are subject to the exclusive jurisdiction of competent courts in Ankara, subject to two exceptions applicable to users outside of Türkiye: (a) if you are located in a jurisdiction that recognizes mandatory arbitration clauses, then all disputes are subject to mandatory arbitration, per Subsection 13(b)(C) (Dispute Resolution by Binding Arbitration) of these Terms, unless you opt out pursuant to Paragraph 13(b)(C)(iii) (Opt-Out of Arbitration Provision); and (b) if mandatory arbitration and forum selection clauses are illegal or unenforceable under the laws of your jurisdiction, this Subsection 13(b)(B) and Subsection 13(b)(C) shall not apply to you.

(C) Dispute Resolution By Binding Arbitration
This Subsection 13(b)(C) (Dispute Resolution by Binding Arbitration) shall also be referred to as the "Arbitration Provision". YOU HAVE READ THIS ARBITRATION PROVISION CAREFULLY AND UNDERSTAND THAT IT LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND US. YOU UNDERSTAND THAT YOU HAVE THE RIGHT TO OPT OUT OF THIS PROVISION AS PROVIDED IN PARAGRAPH 13(b)(C)(iii) (OPT-OUT OF ARBITRATION PROVISION) BELOW.

(i) Election to Arbitrate
You and we agree that the sole and exclusive forum and remedy for resolution of a Claim shall be final and binding arbitration pursuant to this Arbitration Provision, unless you opt out as provided in Paragraph 13(b)(C)(iii) (Opt-Out of Arbitration Provision) below.

As used in this Arbitration Provision, "Claim" shall include any past, present, or future claim, dispute, or controversy involving you (or persons claiming through, affiliated with, or connected with you), on the one hand, and us (or persons claiming through, affiliated with, or connected with us) on the other hand, regardless of when the claim arose, relating to or arising out of any products or services provided by us to you, any interactions or communications between or among you and us, these Terms, and/or the activities or relationships that involve, lead to, or result from these Terms, including (except to the extent provided otherwise in the last sentence of Paragraph 13(b)(C)(viii) (No Class Actions) below) the validity or enforceability of this Arbitration Provision, any part thereof, or these Terms in their entirety.

Claims are subject to arbitration regardless of whether they arise from contract; tort (intentional or otherwise); a constitution, statute, common law, or principles of equity; or otherwise. Claims include matters arising as initial claims, counter-claims, cross-claims, third-party claims, or otherwise.

Please note that you may continue to assert Claims in small claims court, if your Claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The scope of this Arbitration Provision is to be given the broadest possible interpretation that is enforceable.

(ii) Applicability of the Federal Arbitration Act; Arbitrator's Powers
This Arbitration Provision is made pursuant to a transaction involving interstate or international commerce and shall be governed by and enforceable under the Federal Arbitration Act (the "FAA"). The arbitrator will apply substantive law consistent with the FAA and applicable statutes of limitations. The arbitrator may award damages or other types of relief permitted by applicable substantive law, subject to the limitations set forth in this Arbitration Provision or these Terms. The arbitrator will not be bound by judicial rules of procedure and evidence that would apply in a court. The arbitrator shall take steps to reasonably protect confidential information.

(iii) Opt-Out of Arbitration Provision
You may opt out of this Arbitration Provision for all purposes by sending a signed arbitration opt out notice to us via email at info@catchy.games or by mail to the postal address at Section 16 (Contact and Notice) below within 45 days of the earlier of (1) the date of your electronic acceptance of these Terms or (2) the date you first accepted any terms with us that contained an arbitration provision.

The opt out notice must clearly state that you are rejecting arbitration; provide your name, address, email address and telephone number; and be signed by you. No other methods can be used to opt out of this Arbitration Provision. If the opt out notice is sent on your behalf by a third party, such third party must include evidence of his or her authority to submit the opt out notice on your behalf.

(iv) Mandatory Informal Dispute Resolution
If a Claim arises, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost-effective means of resolving the dispute quickly.

Prior to initiating any Claim in arbitration or small claims court you must first give us an opportunity to resolve any complaints by sending an email to info@catchy.games with the subject line "Dispute Notice".

Your Dispute Notice must contain the following information:

  1. your name
  2. address
  3. if available, the email address used with us
  4. user ID
  5. if available, the confirmation or other information for the transaction that is the subject of the complaint
  6. the date
  7. a brief description of the nature of the complaint
  8. the resolution you seek

(together, the "Required Information").

If your Dispute Notice does not contain all of the Required Information (or an explanation of why you are unable to include it), then the Dispute Notice shall be without effect, and must be resubmitted before any arbitration or small claims court action against us can be initiated. This requirement is intended to inform us that you have a complaint to be resolved.

If we do not resolve the complaint within 60 days of the initiation of the Dispute Notice, you shall be entitled to seek relief as stipulated in this Arbitration Provision.

(v) Arbitration Procedures
The party initiating arbitration shall do so with the Istanbul Arbitration Centre. The arbitration shall be conducted according to the Istanbul Arbitration Centre rules and policies, except to the extent the rules conflict with this Arbitration Provision or are prohibited by any countervailing law.

The arbitration will be conducted by one arbitrator. You agree that the arbitration will be conducted in the English language in Ankara, Türkiye.

Any hearing will be conducted virtually unless the arbitrator determines that a party's right to a fundamentally fair process would be impaired without an in-person hearing. In the case of an in-person hearing, such hearing will be held in Ankara, Türkiye, or any other location we agree to. You agree that, in the event of an in-person hearing, any employee, witness or representative of ours who is participating in the hearing may participate by telephone or video conference, and his or her physical presence shall not be required. We agree that, in the event of an in-person hearing, you may participate by telephone or video conference, and your physical presence shall not be required, and any witness of yours who is participating in the hearing may participate by telephone or video conference and his or her physical presence shall not be required.

Any arbitration shall be confidential, and neither party may disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award.

(vi) Arbitration Fees
Each party will be responsible for its own initiation fees for arbitration, but if your entire Claim is for less than $1,000, we shall reimburse you for the filing fee upon written request for reimbursement with documentation of insufficient funds to pay the fee.

In the event that you are able to demonstrate that the costs of arbitration would be prohibitive as compared to costs of litigation in court, we will pay as much of the fees and costs in connection with the arbitration as the arbitrator deems necessary in order to prevent the arbitration from being cost-prohibitive as compared to the costs of litigation in court.

We shall pay the arbitration administrator's hearing fees for one full day of arbitration hearings. Fees for hearings that exceed one day will be paid by the party requesting the hearing, unless the administrator's rules or applicable law require otherwise, or you request that we pay them and we agree to do so. Each party shall bear the fees and expenses for their respective attorneys, experts, and witnesses, and for preparation and presentation of evidence at the arbitration, except as otherwise required by law. If a statute gives you the right to recover any of these fees, these statutory rights shall apply in the arbitration notwithstanding anything to the contrary herein.

(vii) Arbitration Award and Appeals
Within 30 days of a final award by the arbitrator, any party may appeal the award for reconsideration by a three-arbitrator panel selected according to the rules of the arbitration administrator. In the event of such an appeal, any opposing party may cross-appeal within 30 days after notice of the appeal. The panel will reconsider de novo all aspects of the final award that are appealed. Costs and conduct of any appeal shall be governed by this Arbitration Provision and the administrator's rules, in the same way as the initial arbitration proceeding. Any award by the individual arbitrator that is not appealed, and any panel award on appeal, shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

(viii) No Class Actions
YOU AND WE EACH AGREE THAT NO ARBITRATION SHALL PROCEED ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS (INCLUDING AS PRIVATE ATTORNEY GENERAL ON BEHALF OF OTHERS), EVEN IF THE CLAIM OR CLAIMS THAT ARE THE SUBJECT OF THE ARBITRATION HAD PREVIOUSLY BEEN ASSERTED (OR COULD HAVE BEEN ASSERTED) IN A COURT AS CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION.

The arbitrator will have the power to grant declaratory or injunctive relief, whether interim or final, only in favor of you or us individually and only to the extent necessary to provide relief warranted by your or our individual claim without affecting other users of ours.

Unless consented to in writing by all parties to the arbitration, no party to the arbitration may join, consolidate, or otherwise bring claims for or on behalf of two or more individuals or unrelated corporate entities in the same arbitration.

In accordance with applicable mass arbitration rules, the arbitrator may, at their discretion, coordinate more than one arbitration proceeding initiated under this Arbitration Provision, in order to promote efficiency in discovery and to avoid inconsistent rulings. Any coordination will be limited only to currently-pending arbitrations initiated under this Arbitration Provision, and the arbitrator may not preside over any form of a representative or class proceeding. All parties will retain the right to request and be provided with an individualized hearing.

The arbitrator may determine that any mass arbitration should proceed first by hearing and issuing decisions on a limited number of bellwether claimants followed by mediation of any remaining claimants before additional arbitration demands may be filed and, to facilitate the bellwether process, may enjoin the filing of additional arbitration demands or order that no such demands be accepted for filing pending completion of the bellwether hearings and mediation. If an order is issued enjoining the filing of additional arbitration demands or providing that such demands not be accepted for filing, then the statutes of limitations applicable to the claims in the arbitration demands that cannot be filed as a result of that order shall be tolled while the order is pending, and the duration of the order shall be no longer than one year.

Unless consented to in writing by all parties to the arbitration, an award in arbitration shall determine the rights and obligations of the named parties only, and only with respect to the claims in arbitration, and shall not (a) determine the rights, obligations, or interests of anyone other than a named party, or resolve any Claim of anyone other than a named party; nor (b) make an award for the benefit of, or against, anyone other than a named party.

No rulings issued in the hearings of any bellwether claimants shall be binding on any other claimant, nor shall any decisions or awards resulting from bellwether hearings be applied as precedent in any other hearing. No administrator or arbitrator shall have the power or authority to waive, modify, or fail to enforce this Paragraph 13(b)(C)(viii) (No Class Actions), and any attempt to do so, whether by rule, policy, arbitration decision or otherwise, shall be invalid and unenforceable.

Any challenge to the validity of the prohibition in this Paragraph 13(b)(C)(viii) (No Class Actions) from proceeding in arbitration on a class, representative or collective basis shall be determined exclusively by a court and not by the administrator or any arbitrator.

(ix) Survival and Severability of Arbitration Provision
This Arbitration Provision shall survive the termination of these Terms. If any portion of this Arbitration Provision other than the prohibition on bringing class or collective actions in arbitration as set forth in Paragraph 13(b)(C)(viii) (No Class Actions) is deemed invalid or unenforceable, the remaining portions of this Arbitration Provision shall nevertheless remain valid and in force.

If there is a final judicial determination that applicable law precludes enforcement of this Arbitration Provision's limitations as to a particular claim for relief or particular term, then that claim (and only that claim) or that term (and only that term) must be severed from the Arbitration Provision and may be brought in court.

If an arbitration is brought on a class, representative, or collective basis, and the limitations on such proceedings in Paragraph 13(b)(C)(viii) (No Class Actions) are finally adjudicated to be unenforceable, then no arbitration shall be had. In no event shall any invalidation be deemed to authorize an arbitrator to determine Claims or make awards beyond those authorized in this Arbitration Provision.

(x) No Jury Trials
To the extent permitted by applicable law, you and we both agree to waive our right to a jury trial.

(xi) Waiver of Right to Litigate
THE PARTIES ACKNOWLEDGE THAT THEY HAVE A RIGHT TO LITIGATE CLAIMS THROUGH A COURT BEFORE A JUDGE OR JURY, BUT WILL NOT HAVE THAT RIGHT IF ANY PARTY ELECTS ARBITRATION PURSUANT TO THIS ARBITRATION PROVISION. THE PARTIES HEREBY KNOWINGLY AND VOLUNTARILY WAIVE THEIR RIGHTS TO LITIGATE SUCH CLAIMS IN A COURT BEFORE A JUDGE OR JURY UPON ELECTION OF ARBITRATION BY ANY PARTY.

14. Severability

If any provision is unenforceable, the remainder remains in effect, except as provided in Paragraph 13(b)(C)(ix) (Survival and Severability of Arbitration Provision) if that section is applicable.

15. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes or circumstances outside of our reasonable control, including any acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemic, or shortages of transportation facilities, fuel, energy, labor or materials.

16. Contact and Notice

If you wish to contact us regarding these Terms, you must do so by email as the primary method of communication:

Email: info@catchy.games

We will review and respond to all properly submitted notices sent to this email address.

For legal or formal service requirements where physical delivery is strictly required by applicable law, you may additionally send first-class mail or courier to:

Catchy Yazılım Limited Şirketi
Üniversiteler Mahallesi, İhsan Doğramacı Blv.
ARGE ve Eğitim Merkezi No: 13
06800 Çankaya / Ankara / Türkiye

17. Community Guidelines

Our Community Guidelines set forth additional rules and expectations for behavior in our Services. By using our Services, you agree to comply with our Community Guidelines. Violations of the Community Guidelines may result in suspension or termination of your access to our Services.

18. EEA+ Specific Clauses

The following clauses apply only if you reside in the EEA+:

19. Health and Device Warnings

Photosensitive Seizure Warning: Some people may experience seizures when exposed to flashing lights or patterns in video games. If you have a history of epilepsy or seizures, consult a doctor before playing. Stop playing immediately if you experience dizziness, altered vision, eye twitching, muscle twitching, loss of awareness, disorientation, or any involuntary movement or convulsions.

Repetitive Motion: Use of our Services may cause muscle, joint, or eye strain. Take regular breaks during extended gameplay.

Device Performance: Our Services may require significant processing power. Catchy is not responsible for any damage to your device, including but not limited to overheating, battery drainage, or screen burn-in resulting from prolonged use of the Services.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.

Appendix 1: Withdrawal Rights (EEA+ only)

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days, without giving any reason.

The withdrawal period will expire after 14 days from the day of conclusion of the contract.

To exercise the right of withdrawal, you must inform us:

Catchy Yazılım Limited Şirketi
Üniversiteler Mahallesi, İhsan Doğramacı Blv.
ARGE ve Eğitim Merkezi No: 13
06800 Çankaya / Ankara / Türkiye
Email: info@catchy.games

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email).

You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

— To Catchy Yazılım Limited Şirketi, Üniversiteler Mahallesi, İhsan Doğramacı Blv., ARGE ve Eğitim Merkezi No: 13, 06800 Çankaya / Ankara / Türkiye, info@catchy.games

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:

— Ordered on (*) / received on (*)

— Name of consumer(s):

— Address of consumer(s):

— Signature of consumer(s) (only if this form is notified on paper):

— Date:

(*) Delete as appropriate.